We are here
to help.
Write to us and we will get back to you, usually within five working days.
Quick answers.
I lost my progress. Can you restore it?
Progress is stored only on your device, so it cannot be restored from our side. It is kept if you update the game, but removed if you uninstall it or clear its data. Cloud save is not available yet.
The game is not loading ads, or an ad did not give a reward.
Ads need an internet connection and are sometimes unavailable. Wait a moment, check your connection, and try again. If a reward still does not arrive, email us the game, your Android version and a short description.
Which Android versions do you support?
Android 7.0 (API 24) and newer.
How do I change my ad privacy choices?
Open the game's settings and look for Privacy options (shown where required), or reset your advertising ID in your Android settings.
How do I report a bug?
Email us with the game name and version, your phone model, your Android version and what you were doing. A screenshot or screen recording helps a lot.